Frequently asked
questions.

Everything people ask us, collected from across the site. Each group links to the page with the full context.

Pricing View page →

What exactly is free?

The web editor, forever: spelling correction (200,000 credits a month) with a rule explanation on every fix, word lookups, personal statistics, and 100 AI-agent actions a month. The editor also shows you how many issues the deeper categories found, so you can decide whether Pro is worth it on evidence, not promises.

How does the Pro free month work?

Start Pro with a card on file and nothing is charged for 30 days — cancel before the month ends and you pay nothing. The card is required once per trial (each card can claim one free month). If you keep it, Pro is $10 a month billed annually ($120/year) or $25 month to month.

What are AI-agent actions?

One action is one run of an AI agent: a paraphrase, a tashkeel pass, a summary, an expansion, an AI-detection check, a humanizer pass, or an email draft. Proofreading draws on a separate checking allowance so large on paid plans (1,000,000 credits a month) that no individual writer approaches it. Free includes 100 agent actions a month, Pro and Team include 2,000 per seat.

What does Team add over Pro?

A shared writing standard: institutional style guides your writers apply automatically, a shared dictionary and name lexicons, team analytics (linguistic safety, time saved, improvement), centralized billing, and member management. From 3 seats at $15/seat/month billed annually.

What is the Lisan v3 engine?

Our newest generation of Arabic proofreading models, currently reserved for business and government customers. The public editor and self-serve plans run the proven v2 engine; v3 is deployed with your institution — cloud, sovereign cloud, or fully on-premises — and tuned to your style guide and domain. Book a demo to see it.

How is the enterprise plan priced?

By organization size and deployment model (cloud, sovereign cloud, or on-premises). Government and education have dedicated tracks, and agreements can be invoiced in AED or SAR with VAT itemized. Book a demo and we will scope it with you.

Is WriteX a substitute for a human proofreader?

No, and it is not meant to be. It supports proofreaders by catching what a person can miss and removing most of the mechanical correction work, but the editorial judgement stays human.

AI agents View page →

Which agents are available today?

Paraphraser, Summarizer, Expander, Tashkeeler, Humanizer, AI Detector, Email Writer, and AI Chat, all inside the editor's AI panel. Agents that transform text work on your selection or the whole document.

Do agents change my text automatically?

No. Every agent produces a suggestion attached to the text it would change. You review it, then accept, copy, or ignore it. If the document changed while the agent was working, the suggestion is skipped rather than misapplied.

How is agent usage billed?

Through AI credits included in paid plans. Each request is checked against your balance before it runs, so usage is predictable for individuals and administrable for institutions.

Proofreading View page →

What are the 12 error types?

The engine distinguishes 12 error classes, surfaced in the editor as 8 color-coded categories: spelling, grammar, morphology, semantics, style, punctuation and formatting, proper names, and institutional style guide violations. Sub-checks include quotations, dates, and numbers.

How accurate is Arabic checking compared to Word?

On the company benchmark sentence, Microsoft Word flags 2 errors; WriteX flags 6, each with the grammatical rule explained. Arabic morphology and semantics are simply not modeled by generic checkers.

How does WriteX work?

It runs a chain of specialised AI and natural-language-processing components rather than one general model, which is what lets it classify an error, explain the rule, respond in real time, and run inside your own network.

Does it replace a human proofreader?

No. It is built to support proofreaders: it catches errors a reader can miss and removes most of the mechanical correction work, while editorial judgement stays with the person.

Style guides & governance View page →

Can different teams have different style guides?

Yes. Guides are assigned to team members, so the newsroom, legal, and social teams each write under their own rules, while admins manage everything from one screen.

What does 'derivation' mean for a style guide?

Each guide starts from a national writing standard (for example Saudi Arabia's official conventions) and you override from there, so you configure only what makes your institution different.

Can we move a style guide between environments?

Yes. Guides export and import as files, so a guide built in a test workspace or by a consultant can be brought into production without rebuilding it rule by rule.

AI writing tools View page →

Does paraphrasing change my meaning?

The paraphraser is built to preserve meaning while changing form. You always see original and suggestion side by side, and nothing is applied until you accept.

What are writing augmenters?

A set of one-click transforms for institutional text: numbers formatting, terms unification, versus formatting, diacritical marking, and language switching. They reshape correct text to fit a context, rather than fixing errors.

Entity intelligence View page →

Can we add our own names and terms?

Yes. The institutional dictionary and name lexicons let you register executives, brands, and place names so they are enforced exactly as approved, and never flagged as errors.

Learn as you write View page →

Do explanations work in both Arabic and English?

Yes. Arabic corrections explain in Arabic grammatical terms; English corrections explain in plain English. The interface itself is bilingual.

Is WriteX suitable for students?

Yes. Explanations are written to be understood at any age or educational level, which is why schools and new learners use it as a teaching aid rather than only a proofreader.

How do I look up a word I do not know?

Double-click it in the editor. A panel opens with the meaning, synonyms, and, for Arabic, the root, pattern, part of speech, and conjugations.

Team analytics View page →

Can analytics be exported?

Yes. Dashboards export to reports for management reviews, and the same numbers are available per team and per writer.

Is individual writer data visible to everyone?

No. Writers see their own statistics; managers see team and organization rollups according to the roles your admin configures.

Integrations View page →

Where do I install the Office add-ins?

From Microsoft AppSource, or directly inside Word, PowerPoint, and Outlook via the built-in add-in store. Search for Lisan, sign in, and the task pane is live.

Is there an API for batch or pipeline use?

Yes. The REST API takes text and returns classified corrections; the JavaScript SDK embeds live checking in your own web systems. Both are available on institutional plans.

Languages View page →

Which language is checked when a document mixes Arabic and English?

Both. The engine detects the language per passage and applies the right rule set, so bilingual documents, common in Gulf institutions, are fully covered.

Is Spanish available today?

Not yet. Arabic and English are live in the engine and in every surface. Spanish is in development on the Correcto models and will be announced when it ships; contact us if you need it on a specific timeline.

What exactly did the Correcto acquisition add?

A shipped Spanish writing assistant (web app, Chrome extension, Word add-in), purpose-built Spanish correction and NER models, tone and formality technology, and the team behind them. Spanish support in WriteX is being built on that foundation.

Are more languages coming?

Yes. The engine is language-modular, Spanish is next, and the roadmap adds languages based on institutional demand.

Deployment & security View page →

Does on-premises WriteX phone home?

No. The on-premises deployment keeps documents, models, and analytics inside your network. Updates are delivered as packages your team applies on your schedule.

Can the product carry our own name?

Yes. White-labeling is available for institutional deployments; the Saudi Electricity Company runs its customized copy as Faseeh.

The technology View page →

Is WriteX built on a third-party LLM?

No. The engine is Lisan's own Relay Architecture: 32 specialised AI components developed in-house, which is why it runs on-premises, responds in real time, and explains every correction.

Get WriteX View page →

Do all surfaces share the same account?

Yes. Sign in with your Lisan account anywhere; your style guides, dictionaries, and statistics follow you.

How do institutions deploy at scale?

Office add-ins and browser extensions deploy centrally via your management tooling, and the engine itself can run on-premises. Your IT team gets a deployment guide during onboarding.

Government View page →

Can WriteX run inside a government network with no internet access?

Yes. The full engine deploys on-premises, including models and analytics, and is efficient enough to run without GPU infrastructure.

Enterprise View page →

How do we roll WriteX out to thousands of employees?

Deploy the Office add-ins and browser extensions centrally, assign style guides to teams, and manage everything from the admin console. The engine scales horizontally; the SDK covers your internal systems.

Media & publishing View page →

Does WriteX work inside our CMS?

Yes. The browser extensions check any web text field, and the SDK embeds the engine directly in a custom CMS with your style book attached.

Education View page →

Is there special pricing for education?

Institutional education plans exist for universities and schools; contact us with your cohort size and we will quote accordingly.

Legal View page →

Can WriteX check quoted legislation?

Yes. Quotations from constitutional and legal texts across most Arab countries are matched against the source, and discrepancies are flagged as quotation errors.

Do privileged documents leave our network?

Not on an on-premises deployment. The engine, models, and analytics all run inside your perimeter.

Technology View page →

Is the API rate limited?

Institutional API and SDK plans come with an agreed throughput. Tell us your expected volume and we will size it, including a dedicated or on-premises deployment if needed.

Which languages does the API check?

Arabic and English today, with Spanish coming soon. The request carries the language, and the response returns classified corrections with offsets and explanations.

WriteX vs Grammarly View page →

Can we run WriteX and Grammarly side by side?

Technically yes, but teams consolidate quickly: one engine, one style guide, and one analytics view across both languages beats maintaining two subscriptions.

Is WriteX's English as good as Grammarly's?

For institutional writing, yes: grammar, style, punctuation, named entities, and whole-sentence correction, plus the style-guide and analytics layers Grammarly does not have. Grammarly has more consumer polish features; WriteX has the governance.

We already pay for Grammarly. What changes?

Most institutions keep both for a term, then consolidate once the Arabic gap and the reporting become the deciding factors. We will scope a migration with your admins.

WriteX vs Microsoft Editor View page →

Do we have to leave Word to use WriteX?

No. WriteX is a Word add-in from AppSource: a task pane beside your document with the full engine behind it.

Does WriteX conflict with Microsoft Editor?

No. They can run together; most teams turn Editor's Arabic checking off to avoid duplicate underlines and leave it on for English if they prefer.

Editor is already included in our licence. Why pay for WriteX?

Because for Arabic they are not the same category of tool. Editor checks spelling; WriteX analyses grammar, morphology, semantics, entities, and quotations, and enforces your institution's writing standard with reporting behind it.

WriteX vs LLM chatbots View page →

Can WriteX and an LLM work together?

Yes, and they often do: teams draft with an LLM, then run WriteX as the compliance and correctness gate before anything is published or sent.

Is WriteX itself an LLM?

No. It is Lisan's own Relay Architecture: 32 specialised language components chained together, which is why it responds in real time, explains each correction, and can run on your own servers.

Chatbots keep improving. Will this gap close?

Their language quality improves, but the structural differences do not: a generative model still rewrites rather than classifies, still cannot promise the same output twice, and still runs on infrastructure you do not control.

Grammar checker View page →

Is this really the production engine?

Yes. Text you type here is checked by the same WriteX engine that serves app.lisan.com; the suggestions and explanations are its real output, not a canned demo. The page demo is capped at 2000 characters; the full editor has no such limit.

Is my text stored?

No. The demo passes your text to the engine for checking and returns the suggestions. Nothing you type on this page is saved to a document or used to train anything.

Which languages does the free checker handle?

Arabic and English are checked right here, and the language is detected automatically as you type: paste Arabic and the editor flips to right-to-left, paste English and it flips back. Spanish is coming soon, built on the Correcto models.

How do I see why something is flagged?

Hover any underline (or focus it with the keyboard) and a card opens with the category, the suggested form, and the grammatical rule behind it, exactly as in the app. Click the suggestion to apply it, or Ignore to dismiss.

Hijri date converter View page →

Which Hijri calendar does the converter use?

Umm al-Qura, the civil calendar of Saudi Arabia, via the browser's built-in Intl engine. Religious observance based on moon sighting can differ from the civil calendar by a day.

Number to Arabic words View page →

What does لا غير mean at the end?

Literally 'and nothing else': the traditional closing on cheque and contract amounts that prevents anything being appended to the figure.

Tashkeel remover View page →

Does removing tashkeel change the meaning?

The letters stay identical, but ambiguity returns: عَلِمَ and عُلِمَ both become علم. If you need the reverse, selective tashkeel that marks only ambiguous words, that is a WriteX writing tool.

Word & character counter View page →

Does tashkeel change the word count?

No. Diacritics attach to their word under Unicode word rules, so a fully vowelled word counts exactly once, and character counts include the marks only in the character total.

Arabic grammar & writing glossary View page →

What is the difference between full and selective tashkeel?

Full tashkeel vowels every letter, which suits teaching material and speeches. Selective tashkeel marks only the words a reader could misread, keeping ordinary prose clean. WriteX offers both as one-click transformers.

Why does Arabic need a morphology category?

Arabic builds words from roots and patterns, so a word can be spelled plausibly yet built wrongly, like an incorrect plural pattern. Spelling lists cannot catch that; morphological analysis can.

What does linguistic safety mean?

It is WriteX's headline quality score: the share of text free of detected errors, tracked per writer, team, and organization in the analytics dashboards.

WriteX View page →

What is WriteX?

WriteX is Lisan's AI writing assistant: an educational proofreader that checks Arabic and English across 12 error types, enforces institutional style guides, and reports language-quality analytics. It runs in a web editor, Microsoft Office, browser extensions, Google Docs and Gmail, Windows, and via API and SDK.

Is WriteX free?

The web editor has a free tier with a generous spelling-check allowance, so anyone can start writing immediately. Pro is $10 a month billed annually with the first month free, teams start at $15 a seat, and enterprise plans add the v3 engine, governance, and deployment options — see pricing.

Which languages does WriteX support?

Arabic and English are live today. Arabic is the flagship, with the deepest coverage anywhere: spelling, grammar, morphology, semantics, tashkeel, and named entities. English adds sentence-level correction. Spanish is coming soon, built on the purpose-built Spanish models and team from the Correcto acquisition.

How is WriteX different from a chatbot?

Chatbots rewrite text and cannot tell you why. WriteX classifies each error, shows the rule behind the fix, keeps your text under your control, and can run entirely on your own infrastructure. It is real-time, explainable, and auditable.

Can WriteX run on-premises?

Yes. WriteX deploys to the cloud, sovereign clouds, or fully on-premises, so ministries and enterprises keep every document inside their own perimeter. The engine is efficient enough that no GPU farm is required.

Product tour View page →

Can I try WriteX before buying?

Yes. The web editor is free to start: open it, paste text, and see the corrections immediately. Institutional features like style guides and analytics are demonstrated in a guided demo; book one from the contact page.

Does the product work in Arabic and English at the same time?

Yes. The engine detects the language per passage, applies the right rule set, and the interface itself is bilingual with full RTL support.

Every word your institution writes, checked.

Official letters to social posts, Arabic and English alike. One assistant that proofreads, enforces your style, and explains every correction, wherever your teams write.

12 error types · Institutional style guides · Works in Office, browsers, and the web editor